Zeecos — The advice that sells.

It adds a chat to your storefront. Shoppers ask questions; the assistant answers from your catalog, shows product cards and adds items to the cart when the shopper clicks. Checkout happens on Shopify.

The assistant replies in the shopper's language. Product cards and the cart use the store languages you publish. The admin is available in English and French.

No. Prices, stock and variants always come from your store. They are checked live before each product card is shown, including cards shown again after a page reload, and again when the shopper adds an item to the cart. After that, the cart shows your store's own prices. If the assistant does not know, it says so and offers to put the shopper in touch with you.

Install the app and follow the guided setup: accept the terms, choose the tone, language and appearance, confirm your contact email, try the assistant if you wish, then choose a plan and confirm your spending cap. Finally, publish and turn on the app embed in your theme with the link provided.

A shopper's chat session, counted once the assistant has answered at least one of their messages. A new conversation starts after 30 minutes without a shopper message, when the shopper starts a new one from the chat menu, in a new browser tab if the shopper has not allowed preferences, when a conversation reaches its length limit, or when the shopper writes again after a restart or an update of our service. Conversations you run from the Test page are never charged.

Extra conversations are billed at your plan's rate until the cap you set. Once the cap is reached, new shoppers who write to the assistant get a short message with your contact email instead of an answer, until the next cycle or until you raise the cap. Conversations in progress finish normally.

Yes, from the Plan and usage page, through Shopify's plan page, without contacting support.

Conversations are stored in the European Union and kept for 40 days, then deleted. To generate answers, messages are processed by our AI provider in the United States, which deletes them within 30 days. When you uninstall the app, your conversations and catalog index are deleted right away, and your settings when Shopify asks us to delete your store's data, about 48 hours later (at the latest 31 days after uninstalling). We keep only what the privacy policy lists, such as billing records and a minimal store record.

No. Neither Zeecos nor its AI providers use your data or your shoppers' data to train models.

Yes: name, tone, store information and your own rules. Fixed safeguards cannot be overridden: no invented prices or stock, no diagnosis or treatment claims, no legal advice, no disparaging products, no promoting competitors.

No. The assistant gives no health, well-being or nutrition advice: it suggests asking a pharmacist or a doctor, and it can still present your products from their details. It never gives a diagnosis or promises that a product prevents, treats or cures a disease, and it ends replies that touch on health with "This advice does not replace medical advice."

Find it in Conversations: by the email address or phone number written in it while the conversation is open; once it has closed, by its date and a few of its words, which you can ask the shopper for. Before you send a copy or delete it, check reasonably that the person asking took part in it. If you cannot find it or identify it reliably, tell the shopper, let them give more details, and keep a note of your searches. Conversations are deleted 40 days after they start.

Write to support@zeecos.com. We aim to reply within 24 hours on business days.